1. Our Commitment
CreationUnited Co. ("CreationUnited", "we", "our", or "us") believes that technology should be accessible, inclusive, and usable by as many people as reasonably possible.
We are committed to improving the accessibility of our websites, applications, publications, platforms, research initiatives, digital products, and related services so that individuals with diverse abilities can access information, participate in experiences, and engage with our work.
Accessibility is an ongoing process that informs how we design, develop, review, and improve our digital experiences.
2. Scope
This Accessibility Statement applies to digital properties operated under the CreationUnited brand, including, where applicable:
- Public websites
- Blog Journal publications
- Membership platforms
- Subscription services
- Research initiatives
- Client portals
- Hosted services
- Software products
- Future digital products and services
The specific accessibility characteristics of individual services may vary depending on their purpose, functionality, technical requirements, age, and development lifecycle.
This Accessibility Statement applies to all Services as defined in our Terms of Use.
3. Accessibility Approach
CreationUnited seeks to incorporate accessibility considerations throughout the design, development, content creation, testing, and maintenance processes.
Our accessibility efforts may include:
- Accessible design practices
- Semantic markup
- Keyboard accessibility considerations
- Readability improvements
- Accessibility-focused user experience design
- Accessibility reviews
- Accessibility testing
- Continuous improvement initiatives
- Accessibility feedback programs
Accessibility is considered an important component of product quality, user experience, and responsible digital development.
4. Accessibility Standards
CreationUnited strives to align its digital experiences with principles commonly associated with recognized accessibility standards and best practices, including concepts reflected in:
- Web Content Accessibility Guidelines (WCAG)
- Americans with Disabilities Act (ADA)
- Regional accessibility requirements where applicable
- Industry-recognized accessibility practices
Where practical and appropriate, CreationUnited seeks to align with principles commonly associated with WCAG 2.2 Level AA.
However, references to accessibility standards should not be interpreted as representations that all Services, content, applications, products, publications, or materials are fully compliant, certified, audited, or verified against any specific accessibility standard.
Accessibility remains an ongoing effort rather than a fixed state.
5. Continuous Improvement
CreationUnited recognizes that accessibility expectations, technologies, standards, and user needs continue to evolve.
Accordingly, we continually evaluate opportunities to:
- Improve usability
- Improve accessibility
- Address identified issues
- Enhance user experiences
- Reduce barriers to access
Accessibility improvements may occur through:
- Product updates
- Design improvements
- Technical enhancements
- Content revisions
- User feedback
- Accessibility reviews
- Ongoing maintenance efforts
Not all accessibility improvements can be implemented immediately, and priorities may vary depending on operational, technical, legal, security, resource, and business considerations.
6. Accessibility Testing and Evaluation
CreationUnited may evaluate accessibility through a combination of:
- Manual testing
- Automated testing
- Internal reviews
- User feedback
- Design reviews
- Technical assessments
- Accessibility-focused quality assurance activities
Accessibility testing methodologies may evolve over time as technologies, standards, tools, and organizational practices change.
No testing process can guarantee identification of every accessibility issue across every environment, device, browser, operating system, assistive technology, or user scenario.
7. Accessibility Assistance and Alternative Formats
CreationUnited may, where reasonably practical and appropriate, provide assistance relating to accessibility concerns.
Individuals may request:
- Accessibility assistance
- Alternative formats
- Accessibility-related support
- Clarification regarding accessibility features
- Review of reported accessibility issues
Requests will be evaluated based on the nature of the request, technical feasibility, legal requirements, operational considerations, resource availability, and other relevant factors.
Nothing in this statement guarantees that every requested accommodation, modification, format, feature, or accessibility enhancement can be provided.
8. Known Limitations
Accessibility is an ongoing effort and some portions of the Services may not fully conform to current accessibility expectations at all times.
Examples may include:
- Archived content
- Historical publications
- Legacy resources
- Third-party integrations
- Embedded content
- User-submitted content
- Research materials
- External platforms
- Experimental products
- Beta services
CreationUnited continuously seeks to improve accessibility but cannot guarantee universal accessibility across all content, technologies, devices, environments, languages, jurisdictions, or assistive technologies.
9. Third-Party Services and Content
Certain portions of the Services may rely upon or integrate with third-party technologies, providers, platforms, applications, tools, payment processors, communication systems, embedded content, or external services.
CreationUnited does not control all aspects of third-party accessibility practices and cannot guarantee the accessibility of systems, content, products, or services operated by third parties.
Where practical, we seek to select and integrate technologies that support positive accessibility outcomes, but third-party accessibility characteristics remain outside our direct control.
10. Feedback and Reporting Accessibility Issues
CreationUnited welcomes feedback regarding accessibility.
Users who encounter accessibility barriers, usability concerns, technical difficulties, or accessibility-related issues are encouraged to contact us.
Accessibility feedback may help us:
- Identify issues
- Prioritize improvements
- Improve user experiences
- Enhance accessibility efforts
- Better understand user needs
CreationUnited will make reasonable efforts to review accessibility-related communications and consider them as part of ongoing accessibility initiatives.
CreationUnited aims to acknowledge accessibility reports and to review them within a reasonable timeframe, subject to complexity, technical considerations, and resource availability.
11. Contact Information
Accessibility questions, feedback, requests, or concerns may be directed to:
CreationUnited Co.
General Support [email protected]
For legal matters relating to accessibility, users may also contact:
Legal Department [email protected]
12. Changes to This Statement
CreationUnited may update, revise, replace, or supplement this Accessibility Statement from time to time.
Changes may occur due to:
- Accessibility improvements
- Technology changes
- Product updates
- Regulatory developments
- Operational requirements
- User feedback
- Business needs
Updated versions become effective upon publication unless otherwise stated.
Continued use of the Services following publication constitutes acceptance of the revised statement where permitted by applicable law.
Technology should be accessible to as many people as reasonably possible. While accessibility is an ongoing journey rather than a final destination, CreationUnited remains committed to continually improving the accessibility, usability, and inclusiveness of its digital experiences.